<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case"^^ . "The purpose of this study is to examine the extent of effectiveness of the online\r\nexamination using electronic learning management system (e-LMS) services in the\r\nMalaysian Takaful sector for Takaful Basic Examination (TBE). TBE is conducted\r\nthrough online examination which is a web-based examination system (ES). The TBE\r\nis an entry qualification for all those who intend to become registered takaful agents in\r\nthe financial services industry promoting takaful products and services. The term\r\nTakaful refers to the concept of Islamic insurance based on mutual cooperation, where\r\nboth risks and funds are shared between the insured and insurer. TBE is a mandatory\r\nlicense-to-practice qualification to enhance the competency and professionalism of\r\ntakaful agents. It is also an induction for individuals who intend to pursue a career in\r\nTakaful. The study also aims to address issues concerning quality of services by\r\nfocusing on the following: ease of use, information security and reliability and its role\r\nin influencing customer adoption of electronic services, as well as the mechanisms of\r\nmonitoring and control over these services. The research employed the analytic and\r\ndescriptive methodology, by collecting secondary data on candidates sitting for the\r\nexamination. This was then compared to the passing rate from the year 2012 until 2016.\r\nThe findings show that online examinations have succeeded in attaining significant\r\ncustomer satisfaction by improving electronic services, facilitating electronic\r\ntransactions, improving processing performance and enhancing the specifications of\r\nelectronic services. In addition, the Takaful institutions have achieved effective\r\ncommunication with their customers as well as speeding up of applications. However,\r\nthere is an absence of awareness and guidance for candidates about the e-examination\r\nsystem. The results of this research led to some recommendations to improve the\r\nelectronic services provided by Takaful institutions in order to enhance customer and\r\ninstitution’s satisfaction. (Abstract by authors)"^^ . "2019" . . . . . . . . . . . . . . . . . ""^^ . "Tuan Fatma Tuan Sulaiman"^^ . " Tuan Fatma Tuan Sulaiman"^^ . . ""^^ . "Bibi Nabi Ahmad Khan"^^ . " Bibi Nabi Ahmad Khan"^^ . . ""^^ . "Jamil Ahmad"^^ . " Jamil Ahmad"^^ . . ""^^ . "Santhi Raghavan"^^ . " Santhi Raghavan"^^ . . "Open University Malaysia (OUM)"^^ . . . . . "International Conference on Education (ICE 2019)"^^ . . . . . "Kuala Lumpur"^^ . . . . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Text)"^^ . . . "library-document-1166.pdf"^^ . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Other)"^^ . . . . . . "preview.jpg"^^ . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Other)"^^ . . . . . . "medium.jpg"^^ . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Other)"^^ . . . . . . "small.jpg"^^ . . . "Online examination for takaful basic examination – a license to practice certificate: a Malaysian case (Other)"^^ . . . . . . "indexcodes.txt"^^ . . "HTML Summary of #1166 \n\nOnline examination for takaful basic examination – a license to practice certificate: a Malaysian case\n\n" . "text/html" . . . "LC5201 Education extension. Adult education. Continuing education"@en . .