%0 Conference Paper %A Hazalina Hashim, %A Yuzery Yusoff, %A Open University Malaysia (OUM), %B International Conference on Education (ICE 2019) %C Kuala Lumpur %D 2019 %F library_repository:1159 %K Capacity Building, Graphic Design, OER, OSS, Inkscape %P 3-9 %T Capacity building through graphic design software usage in Open University Malaysia %U https://library.oum.edu.my/repository/1159/ %X In the rising economy and fast paced technologies, companies are finding ways to build the capacity of their workforce using cheaper or free technology solutions that can collaborate, share, develop the relevant knowledge and skills. This process is a priority in order to obtain, improve, and retain the skill needed to do their jobs competently or to a greater capacity. Therefore, the widespread use of open educational resources particularly free software seems to offer promising solution in capability building efforts of an individual or organisation facing constraints in the workplace. Thus, this study aims to explore the effectiveness of capacity building initiatives through the use of graphic design software for the targeted support workforce of Open University Malaysia. Accordingly, several workshops were conducted using graphic design software known as Inkscape. Furthermore, a survey was carried out to explore the awareness, perceived ease of use and intention to use of the Inkscape software. The results are very positive and encouraging, especially when the participant are able to create attractive design works and are willing to continue producing them at their workplace. (Abstract by authors)