?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Kaur%2C+Kuldip&rft.aulast=Kaur&rft.aufirst=Kuldip&rft.date=2004&rft.title=An+assessment+of+e-learning+readiness+at+Open+University+Malaysia&rft.genre=proceeding