?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=Ng+%2C+Richard&rft.aulast=Ng+&rft.aufirst=Richard&rft.issue=1&rft.volume=3&rft.date=December+2011&rft.issn=2232-0814&rft.atitle=Engaging+the+Open+Distance+Learners%3A+A+Strategy+to+Increase+Retention+and+Improve+Graduation+Rates&rft.title=ASEAN+Journal+of+Open+%26+Distance+Learning+(AJODL)&rft.pages=15-26&rft.genre=article