A study on factors affecting quality deterioration in housing construction industry in Klang Valley

Pathma Raja, Palaniandy (2011) A study on factors affecting quality deterioration in housing construction industry in Klang Valley. Masters thesis, Open University Malaysia.

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The purpose of this paper is to investigate the factors that affecting the quality deterioration in housing construction industry in Malaysia. A reliable survey instrument has been used for gathering the data’s from the construction project workers such as Project Manager, Construction Manager, Engineer and Supervisor. Upon that, series of analysis has been conducted to identify and confirmed the factors affecting the quality deteriorations problem in construction industry. The results indicate that construction staff’s training, the role of Managers with the top management commitment is the significant variables explaining variability of operational performance. Furthermore, a series of analysis on training factors shows the importance of necessary and suitable training which relates to quality of the products in construction industry. The study also shows that training factors was influenced by other related factors such as the manager in charge and the management commitment towards the works. As the study was within Klang Valley, the implicating factors show a general result. But in future, the studies could continue with a larger sample size. This study contributes to the important relevant factors and it’s affects in development of quality control within the construction project activities. Although other investigation was carried out on other factors but this study is focusing to the actual construction project. (Abstract by author)

Item Type: Thesis (Masters)
Additional Information: A Master’s Project submitted in partial fulfilment of the requirements for the degree of Master in Project Management. Please refer to Centre for Graduate Studies (CGS) for latest format of OUM thesis/dissertation.
Uncontrolled Keywords: Quality Problem, Quality Deterioration in Housing Industry, Factors Affecting,Workers Training, Manager’s Role, Management Commitment
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Centre for Graduate Studies
Depositing User: Shahril Effendi Ibrahim
Date Deposited: 23 Dec 2011 00:43
Last Modified: 17 May 2013 01:00
URI: http://library.oum.edu.my/repository/id/eprint/674

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