A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management

Halim , Tony and Kanesan , Muthusamy and Sie , Yong Chia and Shao , Wei Lam (2011) A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management. Facilities, 29 (3/4). ISSN 0263-2772

Full text not available from this repository.


Purpose - This paper is a balance mixed management and engineering concepts which aims to fuse classical engineering methodologies into a systems engineering framework to systematically and comprehensively assess and compare services rendered by engineering systems. Design/methodology/approach - An auditing framework is developed to assess the performance of engineering services in the context of engineering services found within a facility. As a result of system heterogeneity factor, an approach to remove such confounding issue has been developed to provide a different insight in engineering services performance. Findings - The output of the audit exercise serves as an input to the second methodology, direct age-adjusted failure, which overcomes systems attributes confounding issues when comparison is made between different systems populations of the same class type. This method allows management to identify areas in which extra resources are needed to improve maintenance performance. Research limitations/implications - Practical implications - The proposed standardization technique, which can be applied to other system attributes other than age, overcomes the systems heterogeneity issue between localities. This research work is positioned in the context of building engineering services as they are the most important in terms of socio-economical impact. A case study based on an actual facilities assessment in Singapore is used to demonstrate the usefulness of such an integrated systems approach. Originality/value - This paper has presented a qualitative-quantitative assessment framework that is consist of two major methodologies to help in identifying and prioritizing engineering system services in order to allocate limited resources to the appropriate engineering service so as to improve its performance. (Authors' abstract)

Item Type: Article
Additional Information: This articles is available at Tan Sri Dr Abdullah Sanusi Digital Library's Online Database.
Uncontrolled Keywords: Enginnering services ; Facilities management ; Data stratification
Subjects: T Technology > T Technology (General)
T Technology > TH Building construction
Divisions: Faculty of Science and Technology
Depositing User: Shahril Effendi Ibrahim
Date Deposited: 17 Feb 2011 09:54
Last Modified: 17 Feb 2011 09:54
URI: http://library.oum.edu.my/repository/id/eprint/526

Actions (login required)

View Item View Item