Quality of service in Higher Learning Institutions : employee perspective

Rosmah Mohamed, (2010) Quality of service in Higher Learning Institutions : employee perspective. In: OUM Seminar Series No. 2/2010, 10 Feb 2010, Open University Malaysia. (Submitted)

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Item Type: Conference or Workshop Item (Other)
Additional Information: Paper presented at The International Conference on Teaching & Learning in Higher Education (ICTLHE), Kuala Lumpur on 23-24 Nov 2009.
Uncontrolled Keywords: Employees satisfaction
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
L Education > L Education (General)
Depositing User: Shahril Effendi Ibrahim
Date Deposited: 17 Oct 2010 02:52
Last Modified: 19 May 2013 05:41
URI: http://library.oum.edu.my/repository/id/eprint/464

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