A comparative study of the effects of 'best practice' HRM on worker outcomes in Malaysia and England local government

Gould-Williams, J and Rosmah Mohamed, (2010) A comparative study of the effects of 'best practice' HRM on worker outcomes in Malaysia and England local government. The International Journal of Human Resource Management, 21 (5). pp. 653-675. ISSN 0958-5192 (paper) ; 1466-4399 (electronic)

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Abstract

This paper presents the findings of a cross-cultural comparison of the effects of 'best practice' HRM using employees from a matched sample of local government service departments in England and Malaysia (England n = 569, Malaysian n = 453). The paper tests the universal 'best practice' thesis, and also assesses the perceived level of up-take of HR practices in the two samples. The research also considers the effects of the psychological climate and employees' perceptions of trust on five work-related outcomes, namely job satisfaction, motivation, organizational citizenship behaviour, stress and quit intentions. The findings reveal that the Malaysian workers perceived the up-take of HR practices to be higher in comparison to their counterparts in England. A less consistent pattern emerged with regards to perceptions of climate. OLS regression revealed that consistent with the universal thesis, a bundle of HR practices significantly predicted employee outcomes in the hypothesized directions in both samples. Therefore, these findings provide strong support for the universal thesis. (Authors' abstract)

Item Type: Article
Additional Information: Fulltext of the article can be accessed at OUM Digital Library under Business Source Premier Database.
Uncontrolled Keywords: Best practice HRM ; International comparative study ; Employee outcomes
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Faculty of Business and Management
Depositing User: Shahril Effendi Ibrahim
Date Deposited: 22 Jul 2010 10:16
Last Modified: 17 May 2013 06:16
URI: http://library.oum.edu.my/repository/id/eprint/438

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