Towards a More Effective Engagement of Learners and Tutors in Online Discussion Forums

Zoraini Wati Abas, and Mansor Fadzil, (2008) Towards a More Effective Engagement of Learners and Tutors in Online Discussion Forums. In: The 22nd AAOU Annual Conference. “The New Development, New Trends and New Missions of Open and Distance Education in Asia and the World”., 14 - 16 October, 2008, Tianjin, China. (Submitted)

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Abstract

Online discussion forums have the potential to add value to the total learning environment in open distance learning. A study analysing more than a hundred online forums from twenty courses offered by four faculties was conducted at the Open University Malaysia (OUM). The study aimed to determine how effective online forums were in contributing to the blended learning pedagogies adopted by the university. Using the Community of Inquiry model to evaluate the effectiveness of the forum discourse, the forums were examined to determine the extent of social presence, cognitive presence and teaching presence in the forums. The study also looked at similarities and differences in interactions in the various forums. Several interesting observations were made as a result of the analysis. One major observation made was the need for tutors to be trained on how to field questions, pose questions and lead as well as moderate the discussions. The study was timely to ensure that online discussion forums contribute further to the blended learning environment at OUM. (Authors' abstract)

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