Standard Accounting System For Government Agencies (SAGA) Implementation Readiness In Dungun Municipal Council (MPD) Dungun, Trengganu

Ikmal Hafiz Mustafar Ramdzuan, (2021) Standard Accounting System For Government Agencies (SAGA) Implementation Readiness In Dungun Municipal Council (MPD) Dungun, Trengganu. -. (Submitted)

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Abstract

Any government organizations, such as Majlis Perbandaran Dungun (MPD), will definitely face the need to change their structure, objectives, processes and technology. The MPD is in the process of adopting the Standard Accounting System for Government Agencies (SAGA) at the fourth phase of implementing the accounting and financial system as was directed by the government. MPD is collaborating with MBI (Ipoh City Council) in developing the system that suits the MPD’s requirement in order to ensure that the system is in compliance with SAGA. The success of SAGA implementation in MPD does not depend only on technical perspectives but may also rely on the employees’ willingness to use the system. The purpose of the study is to determine the employees’ technology readiness (TR) and technology readiness for change (RFC) in the implementation of SAGA in MPD. The basic question is the applicability of the system by the MPD employees. The scope of the study is to examine technology readiness (TR) by using Technology Readiness Index (TRI) which includes the test of user personality by using the TRI components: opportunity, innovativeness, discomfort and insecurity, and readiness for change (RFC) statements. The study examines the relationship of user personality and technology readiness and finally to determine the most influential user personality towards technology readiness among the employees of MPD. Questionnaires were adopted from previous study on technology readiness (TR) and technology readiness for change (RFC) and distributed to the MPD staffs. The questionnaire involved three sections: demographic, readiness for SAGA and technology readiness. The IBM Special Package for Social Science (IBM SPSS) is utilised for the data analysis. The result of the study concludes that there is positive indication for technology readiness in implementing SAGA by the MPD employees. Optimism was found to have positive influence on MPD employees for SAGA readiness in terms of technology change. However, innovativeness has not yet become its predictor as the employees need to be able to comfortably use the new technology. While for discomfort, it was found that it was not a significant predictor to perceived ease of use and perceived usefulness of using new technology. The last factor that is also not significant to influence readiness for SAGA is insecurity. The research concludes that the highest correlation value is between optimism and innovativeness. The findings also denote that only optimism serves as a significant factor that determines the MPD employees’ readiness for SAGA. As for managerial implications and suggestions, the MPD management should encourage positive and frequent communication, training, support system, expose to new technology, practice the right culture and positive work environment among the MPD staff. (Abstract by author)

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