The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu

Goh, Chew Ee, (2018) The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu. Other thesis, Open University Malaysia.

[img] Other (Chapter 1 and Reference only)
library-document-1216.xps - Submitted Version

Download (1297Kb)
[img] Text (Full)
library-document-1216.pdf - Submitted Version
Restricted to Repository staff only

Download (3143Kb)


In view of the deteriorating performance demonstrated by 80% of Malaysian schools, quality issues in school systems has taken the centre stage of discussion by policy-makers and administrators on how best to uplift Malaysia’s performance in TIMSS and PISA from the bottom three to the top three of participating countries by the year 2025 (Malaysian Educational Blueprint, 2013-2025). Despite Malaysia is having many excellent teachers, a 2011 research discovered that only 50% of lessons were conducted in an effective manner (AKEPT, 2011). This may be attributed to not only pedagogical factors but also psychological factors (such as motivation, satisfaction, and organisational citizenship behaviour) are having influence on the attitudes and behaviours of teachers. Thus, it is imperative to investigate teachers’ organisational citizenship behaviours, job satisfaction and motivation as these factors have strong implications on their teaching performance as it will consequently affect the students’ academic achievements and in the long run affect the school organisational climate. Hence, this study examined the mediating effects of motivation and job satisfaction between teacher organisational citizenship behaviour and organisational climate as well as the determinants of effective organisational climate using Structural Equation Modeling (SEM) analysis via AMOS and SPSS. The computations yielded multiple variable relationships which depict the role of mediating variables within a logical path analysis framework. A survey research design was used to conduct a study on a sample of 500 teachers selected from public primary schools in Kuala Terengganu. Quantitative data were collected by using survey questionnaire. The results of the study indicated that teacher job satisfaction was the main predictor of their school organisational climate with substantial contributions from teacher perceived organisational citizenship behaviour, age and tenure. It was also found that teacher job satisfaction and motivation mediated the relationship between teacher organisational citizenship behaviour and school organisational climate. Thus, it is hoped that the findings of this study will add to the field of knowledge on the determinants of organisational climate. (Abstract by Author)

Item Type: Thesis (Other)
Additional Information: A dissertation submitted in partial fulfilment of the requirements for the degree of Doctor of Education
Uncontrolled Keywords: organisational climate, job satisfaction, motivation, organisational citizenship behaviour, mediating variables, EdD
Subjects: H Social Sciences > HF5549.5 Personnel management
> L Education (General)
> L Education (General)
Divisions: Centre for Graduate Studies
Depositing User: Siti Norfazila Ismail
Date Deposited: 14 Jul 2020 02:35
Last Modified: 04 Sep 2021 10:50

Actions (login required)

View Item View Item