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INTERPERSONAL COMMUNICATION INVENTORY
Posted on 19 December 2016 by Azlinda Abd Rahim (Library Manager)
Abstract

Being an effective communicator seems to be based on five interpersonal components: (1) an adequate self-concept, the single most important factor affecting people's communication with others; (2) the ability to be a good listener, a skill which has received little attention until recently; (3) the skill of expressing one's thoughts and ideas clearly which many people find difficult to do; (4) being able to cope with one's emotions, particularly angry feelings, and expressing them in a constructive way; and (5) the willingness to disclose oneself to others truthfully and freely. Such self-disclosure is necessary for satisfactory interpersonal relationships.


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